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Last updated: January 2026
By accessing and using Copper Signals services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Copper Signals provides an AI-powered chatbot platform that allows businesses to train and deploy custom chatbots on their websites. The service includes training, deployment, and management tools for your chatbot.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree not to use our services to:
You retain ownership of all content you upload for training your chatbot. You grant us a limited license to use, process, and store this content solely for the purpose of providing our services to you.
Some features require a paid subscription. Subscription fees are billed according to the plan you select. All fees are non-refundable except as required by law or as specified in our refund policy.
While we strive to maintain high service availability, we do not guarantee uninterrupted access. Scheduled maintenance and unexpected issues may affect service availability.
To the maximum extent permitted by law, Copper Signals shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service.
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
For questions about these Terms, please contact us at support@coppersignals.com.
Last updated: January 2026
We collect information you provide directly to us, including when you create an account, use our services, or contact us for support. This may include your name, email address, company information, and any content you upload for training your chatbot.
We use the information we collect to provide, maintain, and improve our services, process transactions, send technical notices and support messages, and respond to your comments and questions.
Your data is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.
We may use third-party service providers to help us operate our business and the Site. These parties may access your data only to perform tasks on our behalf.
We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
You have the right to access, correct, or delete your personal information. Contact us at support@coppersignals.com to exercise these rights.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.
If you have any questions about this Privacy Policy, please contact us at support@coppersignals.com.